Posted on: 06/07/2017
Many of you may be aware that on May 1 we began the transition to a new Electronic Medical Record and Practice Management System. For the next few months, as we transition through the conversion process, those patients who had an account balance prior to May 1 will continue to receive billing statements from our previous system. Those who received care after May 1 will receive a billing statement from our new system. It is possible that, if you had a balance in our previous system and have received care after May 1, you will receive a statement from both systems.
We would ask that if you do receive two statements, please make your payment on your oldest balance first.
We apologize for any inconvenience this may cause you and thank you for choosing Complete Children’s Health as your child’s medical home.