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IT Support Technician

Job title: IT Support Technician
Posted on: 10/27/2017
Status: Company Information

Company: Complete Children’s Health
Location: All Offices
Contact E-mail: hr@cch.flywheelsites.com

Job Description

CCH is seeking a dynamic, quick, customer focused IT Support Technician to join our IT Team. The position will provide technical hardware and software support to end users via phone, email or in person. The position will also set up and configure all workstations, laptops, and printer hardware; provide workstation, laptop, peripherals, and printing troubleshooting/support; install hardware and software upgrades; assist setting up new users in Active Directory and security system; assists with daily tape backups; provide support and troubleshooting for VOIP ShoreTel phone system and audio-visual equipment; and other duties as assigned. The position will rotate weekend call with other IT team members.

Preference will be given to candidates with experience working in a Citrix environment with VMWare technologies. One or more years of experience performing the job functions outlined is required.

LOCATIONS

3262 Salt Creek Circle, Lincoln, NE 68504
4020 Hohensee Drive, Lincoln, NE 68516
8201 Northwoods Drive, Lincoln, NE 68505
1336 West A St, Suite B Lincoln, NE 68522
Phone:
402-465-5600
Fax:
402-327-6074

Holidays

Complete Children’s Health is closed on some holidays including Christmas, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Easter, Mother’s Day and Father’s Day. Other select days may have reduced hours.

HOURS

Clinic Hours-Weekdays
8:30 am to 4:30 pm Monday – Friday

Clinic Hours-Weekends
Hohensee Location Only
9:00 am to 4:00 pm Saturday
9:00 am to 1:00 pm Sunday

Clinic Hours-Evenings
Monday – Thursday starting at 5:30 pm

Phone Hours
8:00 am to 5:00 pm Monday – Friday
8:30 am to 3:30 pm Saturday
8:30 am to 12:15 pm Sunday

After hours - call 402-465-5600 and choose option 1 to reach our after hours Nurse Triage line.