In an effort to continue to provide our CCH family with safe, effective healthcare in the current COVID-19 pandemic, we ask that you help us by adhering to the following changes in our practice:
Vehicle Waiting Room -Wait in your car and call us when you arrive!
East office reception 402-327-6053
North office reception 402-327-6054
South office reception 402-327-6055
West office reception 402-327-6056
A nurse will call you with some screening questions and escort you in from your car.
If you have had a high risk exposure to a known case of COVID-19 or to a high risk travel location, please reschedule any non-urgent appts after a 14 day waiting period.
High risk exposure areas are currently as follows:
China (Level 3 Travel Health Notice)
Iran (Level 3 Travel Health Notice)
Europe (Level 3 Travel Health Notice) Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City
United Kingdom and Ireland
South Korea (Level 3 Travel Health Notice)
Global Outbreak Notice (Level 2 Travel Health Notice) This means that people have been infected with the virus, but how or where they some of them became infected is not known, and virus transmission is ongoing globally.
Within the US: Washington, California, New York, Colorado
If you have traveled to any of these places in the last 14 days, please reschedule any non-urgent appointments.
Call the office if you are sick and we will have you talk to a nurse to determine if you need to be seen.
If you need to be seen due to illness, call the office and leave a message, a CCH Triage nurse will call you and discuss current symptoms and home care and bring you in if they feel it is appropriate. Please be patient with any wait times as our amazing nurses will get to as soon as they are able. Depending on symptoms and exposure, you will be instructed to wait in your car as noted above and will be escorted to an appropriate entrance and room. Everyone who enters the building with symptoms, we ask you wear a mask, or if an infant, keep the carrier covered with a blanket. This will ensure that your healthcare team is able to continue to see our patients if we should happen to have exposure to a patient or family member who tests positive for COVID-19.
Only one guardian per patient at each appointment.
If you are coming in for a Well child exam or an illness visit, we ask that if you have multiple children that are ill, they each have an appointment if they are accompanying you. If not, we ask that you find care for them at home so that we prevent further risk to our CCH family. If you come with multiple children, you may be asked to reschedule your appointment.
We realize that these times create anxiety and stress but we want you to know that we are taking every precaution to help keep our kids healthy and take care of your needs. These measures help us control unnecessary exposure that could cause a rapid increase in infection rates. We, along with our local schools and businesses, are trying to slow the rate of community spread and “flatten the curve”. You can help too, by avoiding gatherings in large groups of 50 or more, staying with your family unit as much as possible, and only go out when necessary. Of course, WASH your HANDS!
Please check out the links below for you and your kids that may better explain the impact that we can have on the greater community and help relieve some questions and fears. If we stick together, we will be able to weather this storm and do our best to serve our CCH families. We’ve got this!
An explanation of how we
“flatten the curve”: https://www.vox.com/2020/3/10/21171481/coronavirus-us-cases-quarantine-cancellation
For updated information: https://www.cdc.gov/coronavirus/2019-ncov/hcp/index.html