our policies

clinical policies

The providers of Complete Children’s Health follow the American Academy of Pediatrics and CDC recommended vaccine schedule. We firmly believe that vaccinating children and young adults may be the single most important health-promoting intervention we perform as health care providers and you can perform as parents/caregivers.


If your child needs a prescription refilled, we ask that you first call your pharmacy.  Often prescriptions are written with more than one refill.  Your pharmacy may already have everything they need to refill your prescription.  If the pharmacy did not receive a refill or the authorized refills have run out we request that you notify our office at least 24 hours before you need the refill. This gives our nurses enough time to check with the physician before calling in the refill. Prescriptions will not be refilled after the office is closed or on weekends.

When calling for a prescription refill please leave the following information:

  1. Your name, your child’s name and a phone number where you can be reached. (Speak distinctly and spell your last name. If your child’s last name is different from yours, please spell it as well.)
  2. Name of the drug that needs refilled. If you are unsure how to pronounce it, please spell it.
  3. The name and location of the pharmacy where it should be called in.

Additionally, there may be some prescriptions that will require a follow up visit to our office before they can be refilled.  Please allow for this possibility when managing your child’s prescriptions.


3262 Salt Creek Circle, Lincoln, NE 68504
4020 Hohensee Drive, Lincoln, NE 68516
8201 Northwoods Drive, Lincoln, NE 68505
1336 West A St, Suite B Lincoln, NE 68522


Complete Children’s Health is closed on some holidays including Christmas, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Easter, Mother’s Day and Father’s Day. Other select days may have reduced hours.


Clinic Hours-Weekdays
8:30 am to 4:30 pm Monday – Friday

Clinic Hours-Weekends
Hohensee Location Only
9:00 am to 4:00 pm Saturday
9:00 am to 1:00 pm Sunday

Clinic Hours-Evenings
Monday – Thursday starting at 5:30 pm

Phone Hours
8:00 am to 5:30 pm Monday – Thursday
8:00 am to 5:00 pm Friday
8:30 am to 3:30 pm Saturday
8:30 am to 12:15 pm Sunday

After hours - call 402-465-5600 and choose option 1 to reach our Nurse Triage Service.