schedule
an appointment
schedule by phone
HOURS
Office/Phone Hours
8:00 am to 5:00 pm Monday - Friday
9:30 am to 3:30 pm - Saturday
8:30 am to 12:15 pm - Sunday
Clinic Hours
8:30 am to 4:30 pm Monday - Friday
Evening/Weekend Clinic Hours
Hohensee Location Only
Sick visits only, appointments required
Monday - Thursday starting at 5:30
Saturday 9:00 am - 4:00 pm
Sunday 9:00 am - 1:00 pm

Symptom Checker
evening hours
Parents’ have a desire for convenient, quality healthcare so we have extended hours at our South location on Monday-Thursday evenings. These same day appointments are for your child’s simple health problems such as sore throat, ear ache, cough, fever or rash.
To schedule an evening appointment, call our office after 3 pm to schedule for the same day. After 5 pm, call our main office number 402-465-5600 and press option 1. A triage nurse will assist you to schedule an appointment if appropriate or provide home care advice.
closed on some holidays
- Christmas
- Thanksgiving
- New Year’s Day
- Fourth of July
- Labor Day
- Memorial Day
- Easter
- Mother’s Day
- Father’s Day
Other select days may have reduced hours.

when to schedule an appointment
Well Child Visits
- Well Child appointments may be scheduled up to 6 months in advance. Complete Children’s Health follows the American Academy of Pediatrics recommendations for frequency of well child examinations.
- Children under 3 years of age are seen at 2 days, 2 weeks, 2 months, 4 months, 6 months, 9 months, 12 months 15 months, 18 months, 24 months, and 30 months.
- Annual exams are recommended for children 3 years to 19 years.
- Other special age considerations.
- The 12 month exam must be completed after the child has turned 12 months of age for immunization purposes.
- Kindergarten examinations must be done after March 1st of the year your child will begin kindergarten. To learn more about our Kindergarten Physical Days visit our page by clicking here.
- 4 year old annual physical exams must be completed after the 4th birthday for the immunizations to be recognized for kindergarten enrollment.
- High School Sports – For students involved in high school sports, the Nebraska School Activities Association specifies that the physical be completed after May 1 to be considered for the school year that begins in the fall. To learn more to go to Nebraska School Activities Association website by clicking here.
Sick Visits
- Call our office when your child is ill to schedule an appointment. We will schedule an appointment for you or offer you an opportunity to speak to one of our specially trained nurses if necessary.
- Give a brief statement of your child’s symptoms so the appointment can be scheduled for the appropriate amount of time.
- Complete Children’s Health often schedules sick appointments on the same day for urgent issues.
- Each child in the family will need an individual appointment. Please let the scheduler know if you have multiple children needing appointments. Each patient requires additional time and unexpectedly adding patients can cause delays.
- Arriving at the office without an appointment will result in a wait until an appointment time becomes available.
- Urgent concerns should be discussed with our specially trained nurses to determine the appropriate time and location for services.
- Follow up appointments can be scheduled at the desk following your appointment.
Weekend Visits
- Complete Children’s Health is open most Saturday and Sundays to take care of sick children with urgent issues.
- Well child examinations and chronic illnesses are not scheduled during the weekend.
- Appointments are scheduled in the order that the calls are received.
Evening Visits
Evening appointments for ill children are available Monday through Thursday at our South location beginning at 5:30 p.m. We begin scheduling for these appointment times after 3:00 p.m. Please call 402-465-5600 between 3:00 p.m. and 5:00 p.m. to schedule an evening appointment.
appointment tips
Call us in advance if you must cancel your appointment. Your cooperation allows us to use this time to see a another child.
Be on time for your appointment. We believe your time is valuable, and we strive to see you and your child at the scheduled time. If you are late for an appointment we may ask you to reschedule your appointment. If you are unable to keep your appointment, please call in advance to let us know, allowing us to schedule another patient. Not calling to cancel an appointment may result in termination of services.
Note the location of your appointment. Some of our providers rotate between offices so our schedulers will confirm the location of the appointment with you.
before your child’s visit
Triage Nurse Telephone Care
Well Child Visits
- Medical History Form – This form is necessary to provide the “complete picture” of your child’s health to your provider. It includes information about the home and school/daycare environments as well as gathering information regarding all health care received outside of our office. By gathering this information, it allows your provider to offer the best care possible for your child(ren). We ask that you update this form once a year after the initial completion of this version of the form. To get the Medical History Form click here.
- Questionnaire for your child’s age – Your answers on this form are necessary to give your provider details about your child’s developmental skills, parent observations, and observations involving day to day activities. For ages 11 and over, there will be 2 questionnaires, one for the patient and one for the parent. To get the appropriate questionnaire for your child’s age click here.
- Flu Questionnaire – Flu vaccines are offered at each well child visit as supplies are available. To get the flu questionnaire click here.
- Insurance Card – We verify that your most current insurance information on file. We will scan your insurance card each time and keep it on file.
- Copayment and previous balance payment – We will ask that you pay your co payment and any non-covered services when you check in.
- Previous health/immunization records – If you have received health care outside of our office, updated copies of medical records including immunization history are necessary to provide the correct immunizations. You may bring these to our office or have the previous health care provider fax them to us at 402-327-6074. To have us request the records for you fill out our Authorization to Get Records form by clicking here.
- Optional: Camp and School forms – We have Lincoln Public School forms available at our office. If you require a different form, please bring it with you.
- List of questions for your health care provider – depending on the type of question, an additional appointment may be required to address some concerns.
What to Wear to Your Appointment
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- Children under 3 should wear easy to remove clothing and shoes.
- Over the age of 3, should wear a loose fitting t-shirt and gym shorts. A gown may be provided as needed.
Weekend Visits
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- Complete Children’s Health is open most Saturday and Sundays to take care of sick children with urgent issues.
- Well child examinations and chronic illnesses are scheduled during the week.
- Appointments are scheduled in the order that the calls are received.
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what to expect
Check in
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- Arrive to check in 10 minutes before your appointment time
- Review patient information for accuracy
- Show insurance card
- Pay copayment and balances
- Fill out any forms that are not already completed
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Nurses will
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- Measure your vital signs and check height and weight
- Review questionnaires and answer questions
- Provide age appropriate education
- Administer vaccines as recommended by your provider
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Provider will
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- Examine your child
- Answer any further questions
- Make recommendations
- Develop a plan for any ongoing care needed
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LOCATIONS
3262 Salt Creek Circle, Lincoln, NE 68504
4020 Hohensee Drive, Lincoln, NE 68516
8201 Northwoods Drive, Lincoln, NE 68505
1336 West A St, Suite B Lincoln, NE 68522
Phone: 402-465-5600
Fax: 402-327-6074
Holidays
Complete Children’s Health is closed on some holidays including Christmas, New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Easter, Mother’s Day and Father’s Day. Other select days may have reduced hours.
HOURS
Clinic Hours-Weekdays
8:30 am to 4:30 pm Monday – Friday
Clinic Hours-Weekends
Hohensee Location Only
9:00 am to 4:00 pm Saturday
9:00 am to 1:00 pm Sunday
Clinic Hours-Evenings
Monday – Thursday starting at 5:30 pm
Phone Hours
8:00 am to 5:30 pm Monday – Thursday
8:00 am to 5:00 pm Friday
8:30 am to 3:30 pm Saturday
8:30 am to 12:15 pm Sunday
After hours - call 402-465-5600 and choose option 1 to reach our Nurse Triage Service.